Support Coordination

Navigating the NDIS can be challenging, time-consuming, and confusing, and it is even more confusing when you need to balance both your daily life and the NDIS. And this is where NDIS Support Coordination can step in. As a registered NDIS provider, we help the participants know what they are going to do, get the relevant services, and feel comfortable with their supports.

The role of our Support Coordinators is not to do everything for you. We will collaborate with you, but not over you, to help you be in charge and to master the skills and the confidence to make informed choices about your supports and services.

What Is NDIS Support Coordination?

NDIS Support Coordination is a funded support that has been established within the National Disability Insurance Scheme, which assists participants to learn, implement, and optimize their plans in NDIS.

The focus is on enhancing your ability to:

• Navigate the NDIS system
• Connect with key service providers.
• Co-ordinate multiple supports
• Solution of emerging problems
• Strive to be more independent in the future

The Support Coordination involves a lot about you, about how well you can organize the services, yet about how well you can build the knowledge and confidence to manage the supports you have.

How Our Support Coordinators Support You

The Support Coordination services that we provide in NDIS are very practical, flexible, and tailored to your individual needs. Support may include:

• Giving a description of your NDIS plan, funded budgets, and supports in plain language
• Helping you with the identification and selection of the NDIS providers
• Coordinating services across a number of supports and practitioners
• Encouraging informed decision-making and choice
• Assisting in solving problems when issues arise
• Monitoring supports aligning them with your goals.
• Supporting preparation for NDIS plan reviews and reassessments
• Assisting during the transition, life change, or when it is needed more.

We listen and get to know what matters to you, and then we ensure that your supports work together in a way that fits you in your life.

Levels of Support Coordination We Provide

We deliver the Support Coordination service in the NDIS funding categories:

• Help to connect services, to figure out what you are doing
• Ongoing support to manage, coordinate, and optimize your services
• For participants with complex needs, high-risk, or difficult service environments

The services are delivered according to your own circumstances, funding level, and your NDIS plan.

Who is Support Coordination For?

• To be eligible to receive NDIS Support Coordination, the participants must:
• Lack of confidence in using their NDIS plan
• Get a number of services or providers
• Are in need of a change of circumstances
• Requires some support to achieve self-confidence and independence
• Need guidance with transitions or plan reviews
• Have Support Coordination funding in their NDIS plan

We support NDIA-managed, plan-managed, and self-managed participants.

Our Person-Centered Approach

• Participant-centered and goal and mission-oriented
• Clear, honest, practical guidance
• Respectful, supportive, responsive communication
• Focus on capacity-building and independence
• Strong collaboration with families, providers, and support networks

We believe Support Coordination is not stress addition but stress reduction.

Helping You Get The Most from Your NDIS Plan

We desire to make the NDIS simpler, clearer, and more empowering. With the right support in place, you can focus less on navigating systems and more on living with confidence, choice, and control.